Shipping runs on spreadsheets because no two forwarders, carriers and customs brokers share a system, and the spreadsheet is the only place the whole journey exists in one row. The recurring failure is not that people lack software — it is that the sheet records an ETA and an actual, so a shipment is either on time or already late, with nothing in between. Every question worth asking lives in between: how long did clearance take, who is holding the documents, how many days has this box been sitting, and what is accruing while it does. The work we do in this sector is almost always the same shape — adding the milestones that were never recorded, then deriving everything else from them.
Multi-milestone shipment tracking
- Seven dated milestones per shipment, every leg duration derived, and the current stage deduced rather than typed